Method

We improve the experience, in every channel and touchpoint

With our comprehensive vision, we serve as a single point of reference for experience-related solutions.

Counseling

We outline the best strategy with a holistic view of the Experience.

Research

We explore, measure and test to produce meaningful insights.

Design

We design products and services in line with your customers' expectations.

Integrated approach, effective solutions

Looking at experience with a big picture view: that is our method. We offer complex solutions to complex problems, bringing to bear specific tools and knowledge that can impact throughout the experience, and beyond.

Our areas of expertise

User Experience (UX)

We design, test and optimize digital products to ensure the best user experience.

Customer Experience (CX)

We understand customers’ needs and wants to improve customer satisfaction and loyalty.

Employee Experience (EX)

We analyze employees’ opinions to foster a satisfying and productive work environment.

50+ experience experts united by the same vision

At Then you’ll find the best senior professionals, experienced in managing projects of every nature and complexity, who chose to join us to improve their work-life balance.

Lara Ciccarelli

Francesca Bonazza

Laura Paveglio

Gaia Zuccaro

Amalia Sirignano - Then

Claudio Postinghel - Then

Lorenzo Tallone - Then

Daniele Bovolenta

Ludovica Vacri

Andrea Truglia

Gabriele Pala

Alessio Altieri

Expertise in key industries:
Retail, Finance, Automotive, Healthcare

How we help you reach your goals

01

Let's define the project together

We listen to your needs by designing the best solution to achieve your business goals.

02

We compose the ideal team

We select the most suitable professionals based on the expertise required by the project.

03

We work in synergy

We collaborate on the project by sharing information and involving you and your team at every stage.

Work with us

Let's improve your customers' experience together