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Experience Specialists

A team of senior professionals united by a passion for creating experiences that transform relationships between people, brands, and services.

United by the same vision

Founded by Paolo Martorano and Andrea Lucchesi, Then was created with the ambitious goal of becoming a single point of reference for experience-related solutions, providing flexibility and verticality to respond in a personalized way to every need.

50+ Experts

We select the best professionals, composing a multidisciplinary and flexible team for each project.

5 Specializations

We cover every specialization in Experience: UX Research, Customer Research, UX Design, UI Design, Service Design.

6 Partners

Thanks to our partners, we offer integrated solutions that cover every aspect related to our areas of expertise.

Expertise in key industries:
Retail, Finance, Automotive, Healthcare

Mondo Conv logo
Subito logo
Vodafone logo
Calliope logo
Redken logo
Aveda logo
Grimaldi Lines logo
Davines logo

The best experts, the best people

Lara Ciccarelli

Lara Ciccarelli

UX Strategist & Researcher

L'Aquila
Francesca Bonazza

Francesca Bonazza

Customer & UX Researcher

Trento/Milan
Laura Paveglio

Laura Paveglio

UX/UI Designer

Crema
Gaia Zuccaro

Gaia Zuccaro

UI & Interaction Designer

Rome
Amalia Sirignano - Then

Amalia Sirignano

UX Design Strategist

Turin
Claudio Postinghel - Then

Claudio Postinghel

UX/UI Designer

Berlin
Lorenzo Tallone - Then

Lorenzo Tallone

UI Designer

Turin
Daniele Bovolenta

Daniele Bovolenta

UX/UI Designer

Madrid
Ludovica Vacri

Ludovica Vacri

Service Designer & Researcher

Milan
Andrea Truglia

Andrea Truglia

Brand & Visual Designer

Latina
Gabriele Pala

Gabriele Pala

UX/UI Designer

Cagliari
Alessio Altieri

Alessio Altieri

Content & UX Writer

Rome
And 40 more Experience Experts

Would you like to join the team?

Yes, I want to run for office

The values that unite us

Empathy

Everyone’s natural inclination to listen has enabled us to foster strong relationships with each other and create impactful connections with our clients.

Inclusiveness

We value everyone’s uniqueness by promoting an open and inclusive environment where all people feel they have a voice that will be heard, always.

Curiosities

We often feel uncomfortable with the status quo and indulge our insatiable curiosity to fuel creativity, learning and innovation.
What they say about us

Talk to us about your project

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Let's improve your customers' experience together

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